Dispute Systems Design: Building Appropriate Strategies and Processes for Conflict Resolution
Short-term course MEDIARE Institute
Registrations closed
SUMMARY:
The course addresses the technique of designing dispute resolution systems (DSD) to build dispute prevention, management and resolution systems. Based on the identification of gaps in conventional procedural analysis, we propose the use of a new systemic lens that can substantially expand, for the executive or legal operator, their ability to create and implement adequate strategies for resolving disputes.
TARGET AUDIENCE:
Executives (acting in the most diverse areas of the company), lawyer en casa or acting in the litigation area, legal professionals and other professionals who deal with disputes in their day-to-day attributions.
WORKLOAD:
four dates Online
Dates: Tuesdays 6th, 13th, 20th and 27th of September 2022
Open Hours: 18h of the 21h
| MODULE | TEMA | News |
| I | National Context | Justice Crisis and sentencing culture; New regulatory instruments for MASCs; Phenomena of methodological instrumentality and transubstantiality of the process; Criticism of the current model of building solutions. |
| Systemic View | Definition of DSD; Difference between mechanisms and channels. | |
| DSD history | Movements and schools of process construction. | |
| DSD goals | Adequacy; Mapping objectives and obstacles; Exercise. | |
| DSD stages | Overview of the stages of building and implementing a system. | |
| DSD Stages – Initiative | Feasibility analysis; Designer skills; Tool box. | |
| Case study | Presentation of the commercial proposal to act in the Gramado Case. and mapping of stakeholders and objectives of the Agreement Program. | |
| II | Stages of DSD - Diagnosis | Importance; Stakeholders and affected parties; Mapping of interests; Analysis of disputes and current system; data collection tools; Presentation of the work plan in the Gramado Case. |
| DSD Stages - Conception | System guidelines; Project structuring; Selection, sequencing and combination of procedural mechanisms; Adequacy; Mediation in DSD (practical experiences); Dispute Resolution Ladder.; Structuring the strategy of the Gramado Case Agreement Program. | |
| DSD Stages – Implementation | System legitimacy; Anticipation of resistances; Training, motivation and resources; pilot programs; Institutionalization; Dispute prevention. | |
| Exercise | Preliminary analysis of the Kiss nightclub case. | |
| III | DSD Stages - Assessment | Formative and summative assessment approaches; Report on the Results of the Settlement Program in the Gramado Case. |
| DSD species; Application Opportunities and Market Challenges | Contractual arrangements; Compensation programs; Organizational and institutional systems; Online systems (ODR).; Case study: Ebay and Mercado Livre; Market Challenges | |
| Final Dynamics | Case: Tickets On - Part I | |
| IV | Final Dynamics | Case: Tickets On - Part II |
FINANCIAL INVESTIMENT:
The investment for the Dispute Systems Design Course is BRL 1.980,00 (one thousand, nine hundred and eighty reais) paid in 5 interest-free installments of BRL 396,00 (three hundred and ninety-six reais), in credit card through the website, or bank slip, via courses@mediare.com.br.
On the credit card, through the website, there will also be the possibility of interest-bearing installments, in up to 18 installments.
Andrew Navarro