Multi-door Courthouse System
The study, exercise practice and teaching over the years, besides the fact count on a multidisciplinary team of experts, made possible to identify and offer distinct natures dialogue and aimed at several purposes, enabling the customization of services and practice the dialogue process design for specific situations.
Assisted negotiation process in which an impartial third party – with technical competence and elected by the parties – helps to identify common interests, aimed at building lined agreements on consensus and mutual benefit. The possible restoration or improvement of the business relationship between the involved makes Mediation the election mechanism for disagreements occurred in relations whose preservation in time is important: personal, business, partnership, relationship, work, contract, neighborhood between others.
More informal than mediation, the Dialogues Facilitation dispenses its ritual and it uses principles, tools and procedures. In the presence or facing the possibility of disagreements in contexts involving multiple parties, the Dialogues Facilitation enables the identification of common complementary and divergent interests, aimed at deconstructing impasses for understanding the productive dialogue or consensus building solutions. You can mediate segments of a trade or optimize meetings that include the negotiation of differences and objectify productivity and decision making.
The Consensus is a participatory and inclusive method of consensus development (convergence and articulation of ideas, interests, values or purposes) guided dialogue, aimed at issues involving multiple parties and consequently multiple interests. The preferred scenario Consensus building is the public policy – issues that need to be articulated in bringing standards, projects, agreements or actions aimed at the mutual benefit and satisfaction as well as the preservation of the differences between those involved.
Conflict Management Systems – CMS
In addition to the Ombudsman and the previously existing HR in organizations / companies, an CMS provides internal employees other channels of dialogue – such as the Mediation – aimed at expanding the dispute resolution capabilities. Through training in company, seated in a program that favors skills in communication and negotiation, as well as training dialogue facilitators, a Conflict Management System provides communication flow and reduction of interactive impasses that interfere with living and productivity.
Advice on Trading Situations
In the presence of disagreements and concomitant need for consensus, a specialized consultant can assist the plaintiff to identify the interests of all involved in a negotiation, conflict or not, and to build alternatives that offer mutual satisfaction and meet the interests of all – solutions “win-win”.
Evaluative Technical Consulting
Diagnostic process that is intended for systemic and multidisciplinary analysis of the disagreement, conflict or impasse and objective mapping of their different components with the purpose of suggesting the method or strategy for the prevention and resolution that best fits the situation.
Evaluative interviews precede interventional and educational performances of Mediare aimed customize content and form of the demand and the target audience.