About Mediation
Mediation should be the first resource for conflict resolution in situations involving ongoing relationships over time and the need to negotiate different interests based on consensus. It is a confidential and voluntary process in which responsibility for making decisions lies with those involved. Unlike Arbitration and Judicial Resolution – situations that transfer the decision to a third party – Mediation maintains decision-making power with the mediators.

Technical resources
The technical resources of Mediation – interpersonal communication, integrative negotiation and decision-making by consensus – are used in the prevention, negotiation and resolution of controversies and make it possible for continued relationships over time – business, commercial, family, community, work, contractual – are preserved after the end of the procedure.

The Mediator
The mediator is a third party with specific training who acts impartially and independently, facilitating communication and negotiation between individuals or legal entities, without actively intervening in decisions; those involved remain authors of the solution of their disagreements, which contributes to the sustainability of the consensus. Mediators act with the aim of helping to identify common, complementary and divergent interests, as well as expanding mutually beneficial alternatives for resolving impasses. Its interventions contribute to the positive transformation of relationships, making it possible to reduce or resolve conflict and build sustainable agreements over time.

Main benefits 
Among the main benefits of Mediation, the following stand out: speed and effectiveness of results; customized and mutually beneficial solutions; reduction of emotional distress and financial cost; guarantee of privacy and secrecy; reducing the duration and recurrence of litigation; improved communication and learning for future negotiations.

Applicability
Its applicability encompasses any and all contexts of coexistence capable of producing disagreements: companies, families, communities and institutions; political and ethnic impasses (national and international); environmental, labor and commercial issues (local or common markets). Relationships of any nature can benefit from Mediation.

TESTIMONIALS